Just Eat complaint: Wrong Order and refund refused

Name: Wrong Order and refund refused
Item: Just Eat
Rating: 1
Author: Andrew

Open 21 Jun 2023 104 views Fast Food / Delivery

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Filed 21 Jun 2023 by Andrew

Ordered 4 x bottles of white wine and 4 x bottles of rose sparkling delivered.
I have proven with pictures and copy of reciept, but Just Eat refuse to resolve.

How can delivering the wrong product be OK

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Case details

Status: Open
Company: Just Eat
Filed: 21 Jun 2023
Rating: 1/5
Desired resolution: Either deliver and collect the wrong items or offer refund
Problem: Wrong wine delivered, refund refused
About: wine order

Progress

Filed
Company notified
Company replied
Resolved

21 Jun 2023 Complaint filed and published
21 Jun 2023 Message from Bizzy: we notified Just Eat about this complaint.

See all 148 Just Eat complaints

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