Just Eat complaint: Terrible customer service

Name: Terrible customer service
Item: Just Eat
Rating: 1
Author: Andrea

Open 21 Jan 2024 82 views Fast Food / Delivery

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Filed 21 Jan 2024 by Andrea

I ordered a meal that was inedible and try as I may, there is no resolution by just eat.theres no way of speaking to an actual human being.the amount of money this company makes beggars belief that they don’t have 24/7 help, absolutely furious that I have been ripped off and there’s nothing I can do to get help.just eat have sold out, they don’t care about the customers.

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Case details

Status: Open
Company: Just Eat
Filed: 21 Jan 2024
Rating: 1/5
Desired resolution: I want a refund.
Problem: Inedible meal, no way to reach a human
About: takeaway meal

Progress

Filed
Company notified
Company replied
Resolved

21 Jan 2024 Complaint filed and published
21 Jan 2024 Message from Bizzy: we notified Just Eat about this complaint.

See all 148 Just Eat complaints

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