Just Eat complaint: Just Eat Poor Service

Constantly fobbed off after requesting 5 times via email to make a complaint. My food that was delivered was cold and poor quality. The chicken poppas and chips were soggy and were as if I’d poorly home cooked them and bought them from the frozen section in a supermarket. The margarita pizza that was ordered was like melted cheese on bread. After raising an issue I was awarded £5.62 in account credit when my order was £16.70. I requested the full order amount as the food went in the bin as even my hoover of a dog wouldn’t even touch it. Constantly fobbed off by the staff via email and have now been referred to someone else who says they’re reviewing the case but have had no reply in how to make a complaint. Will not be using just eat if it can be helped, appalling as I don’t use just eat anyway. A take away is a treat and should be to the best possible standard, not treated as is I’d gone to the supermarket and bought it’s own brand and cooked it from home!