Complaint: Unhappy customer

on 14 September 2020 about John Player Cigarettes in category Tobacco / 420

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My complaint:

3 times I have brought cartons of 20s and everytime one or two packs are missing a smoke or two. Now im a long time customer but smokes are so dam expensive now I expect all the cigarettes I paid for

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Justified complaint?

Suggested solution:

Have a real person pack the smokes instead of a machine

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