My complaint:
Hello reaching out to you as I buy cartons and by 2 packs at a time sometimes for the john players smooth fliptop and the last 4 packs have been stale and will not stay lit and burn only up one side of cigarette and have thrown more away than smoked.. Considering how expensive they r i wanted to reach out to yous on this and maybe get something sent to me for this problem
Suggested solution:
Maybe send me something in replace of these problems