John Player Cigarettes complaint: Defective cigarettes

Complaint from Jakki reported on 29 March 2021 about John Player Cigarettes

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My complaint:

I have had two separate packets of players red superkings and in both packets in each there was a couple that didn’t seem to be attached to the filter after lighting the whole white length falls to the floor there not secure like normal with covid about I wouldn’t attempt to try and place it back in the filter

Suggested solution:

They need to check there lines cigarettes are not cheap and am considering switching to B and H blue they are also cheaper

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