on 07 October 2020 about John Player Cigarettes in category Tobacco / 420

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My complaint:

Good Day. The last 6 packages of Players Original cigarettes that I have purchased seem to be of low quality. The tobacco is not tight and they all fall apart when I flick the ashes off the end. They also burn too quickly. Also there is no name brand on the cigarettes themselves, they look like a generic brand you can buy anywhere. The old players used to be tightly rolled. The current ones you can squish with you fingers. Thanks for your consideration in this matter.

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Justified complaint?

Suggested solution:

I would suggest that more tobacco be placed in the cigarettes so that they burn more slowly and that they have a more solid packaging.

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