Complaint: Cigarette not to specification

on 14 October 2020 about John Player Cigarettes in category Tobacco / 420

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My complaint:

Cigarette not form as normal to process

0 0 vote
Justified complaint?

Suggested solution:

I would like to be reimbursed
Also a corrective action and root cause analyst to be carried out
A full pack of these would be very unacceptable

Hope you carry out a full quality review on you production process

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