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John Player Cigarettes complaint: JPS burst had no burst

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Filed 8 Apr 2020 by J.k

Hi. I am writing to you about a packet of JPS burst cigarettes that I bought at a bottle shop during the week. I don’t smoke these cigarettes all day because of the price but I always have a packet of them and have 1 in the morning and 1 in the evening. I had 1 this morning and it had no burst in it. I then had another one and didn’t have a burst in it again. I don’t know how this can happen and I can’t prove it unless you would like me to send the cigarette butt and you can somehow test that it came out of that packet. This is very disappointing as I paid a lot of money for this pack and I didn’t get what I paid for. To me it’s false advertising and makes me not trust your company no longer

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