John Player Cigarettes complaint: Faulty cigarettes

Name: Faulty cigarettes
Item: John Player Cigarettes
Rating: 1
Author: b400ksy

Open 1 May 2020 354 views Tobacco / 420

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Filed 1 May 2020 by b400ksy

I have recently switched brands and am not very happy with the results. I have come across a few cigarettes from a 100 pack which seem to have the stem spiralling up the cigarette rendering them unsmokeable.

In this time of Covid 19 I did not receive a receipt but i do have pictures.

Please advise.

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Case details

Status: Open
Company: John Player Cigarettes
Filed: 1 May 2020
Rating: 1/5
Desired resolution: I would like an explanation to the quality control and a refund or replacement for the lost cigarettes.
Problem: Cigarettes faulty with spiralling stem, unsmokeable
About: cigarettes

Progress

Filed
Company notified
Company replied
Resolved

1 May 2020 Complaint filed and published
1 May 2020 Message from Bizzy: we notified John Player Cigarettes about this complaint.

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