Complaint: no cigarettes in packet

on 21 November 2020 about John Player Cigarettes in category Tobacco / 420

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My complaint:

hi I bought a packet of jps real red my favourite cigarettes as I find it hard to smoke other cigarettes as to strong.but when I bought 20 and opened packet it was empty it was my last 10pound and ended up with no cigarettes to do me rest of week

0 0 vote
Justified complaint?

Suggested solution:

Refund and full packet back as good will gesture

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