John Player Cigarettes complaint: Cigarettes fall apart when flicked.

Name: Cigarettes fall apart when flicked.
Item: John Player Cigarettes
Author: Shaunnah

Open 22 Jun 2021 239 views Tobacco / 420

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Filed 22 Jun 2021 by Shaunnah

I’ve bought 3 packets today. Every time I’ve smoked a cigarette and flicked it to get the ash off the cherry falls out and also half of the tobacco. They are loosely packed so the cigarettes don’t burn right. The same has happened with my mums cigarettes.

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Case details

Status: Open
Company: John Player Cigarettes
Filed: 22 Jun 2021
Desired resolution: Fix the bloody issue so next time i buy a packet it won’t be a waste of my money and time. And a refund would be nice but doubt it’ll happen.
Problem: Cigarettes loosely packed, fall apart
About: cigarettes

Progress

Filed
Company notified
Company replied
Resolved

22 Jun 2021 Complaint filed and published
22 Jun 2021 Message from Bizzy: we notified John Player Cigarettes about this complaint.

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