Jills Steals and Deals complaint: ZTech alarm clock

Complaint from KMB reported on 12 February 2023 about Jills Steals and Deals

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My complaint:

I purchased 2 of the ZTech alarm clocks with Bluetooth and air purifier. The directions are impossible to understand to do anything but set the clock time and alarm. Not even intuitive. I could only find this item on-line at Newegg but it was out of stock and so there seems to be no information available to better understand how to use all of the features. When Jill said this was easy to use, she should’ve tried to program one herself, I think.

Suggested solution:

Provide additional instructions on how to use all of the features of this item.

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CMB
CMB (@guest_6435)
1 year ago

I completely agree with your complaint. I bought the same clock and can’t make heads or tails of the instructions and can’t find any help online. Really disappointed in the Today Show for leading me to believe this was so great.

CDL
CDL (@guest_6448)
1 year ago
Reply to  CMB

Also agree

Linda Kremer
Linda Kremer (@guest_6451)
1 year ago
Reply to  CMB

I can’t figure it out either and found no help online!

Traciclark
Traciclark(@traciclark)
1 year ago
Reply to  CMB

Same here. How do you get a gerund? I’ve made a complaint

TLB
TLB (@guest_6827)
10 months ago
Reply to  CMB

The Today show should be ashamed of themselves for recommending this POS. Not only ate the instructions awful, but there are so many spelling errors it makes me think it was written in another language. Can’t even fight out how to change it from military to regular time

Lisa
Lisa (@guest_6483)
1 year ago

I bought the clock also & can’t figure out how to use it. I can’t seem also to find where we can try and return it. Can anyone else?

Laura Maxwell
Laura Maxwell (@guest_6517)
1 year ago

Also very disappointed. Have figured out a few things, but it is a piece of junk. And the soothing sounds are birds chirping loud, dogs barking their heads off and playground noise. I finally found a decent rain sound, but it goes silent about every 20 seconds??? What is up with that??? Really have severe doubts that it will purify any air. Which is the main reason I bought it.

Linda McGlashan
Linda McGlashan (@guest_6531)
1 year ago

I cannot figure this thing out! Checked YouTube , google, everything!
I agree – Jill Martin needs to try this.
Has ANYONE been successful setting it up?

Corky Badal
Corky Badal (@guest_6533)
1 year ago

No KIDDING! How does this pos work????

Kathy P
Kathy P (@guest_6561)
1 year ago

I totally agree, instructions are impossible and there is no way to return it. VERY disappointed with Jill Martin, Today Show and Steals and Deals. I will never buy another thing from them.