Jewel Osco complaint: Order not correct

Complaint from kforrest reported on 19 May 2021 about Jewel Osco

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My complaint:

On 051721 at 1:30pm cst. I went to the section of chef kitchen I ordered Mondays special 2 fried 8 pieces and I requested 12 spicy wing dings. The young African American man put 7 wing dings in the bag. I believe I was charged $3.80 for 7 wing dings. I didn’t realize it until I got home. I did not want to open the sealed bag in the store due to customers standing around. I was upset but I let it alone. I did not want to come back out in traffic to address it. Employees need to do more listening rather than having side conversations with other employees.

Suggested solution:

Some coaching is definitely necessary

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