My complaint:
On 051721 at 1:30pm cst. I went to the section of chef kitchen I ordered Mondays special 2 fried 8 pieces and I requested 12 spicy wing dings. The young African American man put 7 wing dings in the bag. I believe I was charged $3.80 for 7 wing dings. I didn’t realize it until I got home. I did not want to open the sealed bag in the store due to customers standing around. I was upset but I let it alone. I did not want to come back out in traffic to address it. Employees need to do more listening rather than having side conversations with other employees.
Suggested solution:
Some coaching is definitely necessary