JenCare complaint: Pathetic RX Pick up

Complaint from Retired Health Professional reported on 22 December 2021 about JenCare

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

Pulled up to JenCare to pick up prescriptions that were ready. Call to inform staff personnel I was there. Verified PHI. Waited 15 minutes. Called again to remind staff personnel I was waiting. I was assured pharmacy had been paged but they would page again. Left after waiting 30 minutes

Suggested solution:

They should call me and apologize for their poor service. Then deliver my medication to me by courier as a courtesy.

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