JenCare complaint: Pathetic RX Pick up

Name: Pathetic RX Pick up
Item: JenCare
Author: Melodi

Open 22 Dec 2021 206 views Healthcare

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Filed 22 Dec 2021 by Melodi

Pulled up to JenCare to pick up prescriptions that were ready. Call to inform staff personnel I was there. Verified PHI. Waited 15 minutes. Called again to remind staff personnel I was waiting. I was assured pharmacy had been paged but they would page again. Left after waiting 30 minutes

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Case details

Status: Open
Company: JenCare
Filed: 22 Dec 2021
Desired resolution: They should call me and apologize for their poor service. Then deliver my medication to me by courier as a courtesy.
Problem: Prescription pickup never brought out
About: prescription pickup

Progress

Filed
Company notified
Company replied
Resolved

22 Dec 2021 Complaint filed and published
22 Dec 2021 Message from Bizzy: we notified JenCare about this complaint.

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