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JenCare complaint: Always changing doctors

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Filed 14 Feb 2023 by Doris

Ever since my husband my doctor left moved toTexas our care at that facility has been VERY POOR! We hadn’t seen a doctor since Oct. 2022 now it’s Feb. 2023. They would set us up with an appointment then days before would call you to cancel it because they have no doctor to see you. They have scheduled us with three different doctors. The second doctor left , then they scheduled us with a NP now they are saying she have passed her quota. Now they have us scheduled with a new NP they they brought on broad. The problem now is: We both in the pass were scheduled on the same day since I’m not a driver, we both were scheduled for Feb. 15, 2023 someone call on the morning of Feb.14,2023 stated only I can be seen on Feb.15 my husband on Feb.17th. All of these changes unprofessionalism of that facility is definitely unexceptionable.

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