JBL complaint: got dummy airpods in original jbl packaging

Name: got dummy airpods in original jbl packaging
Item: JBL
Rating: 1
Author: darshan

Open 22 Mar 2024 46 views Consumer Electronics

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Filed 22 Mar 2024 by darshan

i ordered jbl tune 230nc earbuds from amazone which is a authorised seller of jbl and on receiving the pakage i got a fake airpods inside the jbl packaging with the jbl tune guide book. such a mistake from jbl and amazone was unexpected but this has happened today. i was so excited and was waiting for a long time to order these but on receaving them all my trust for jbl and amazone is gone.

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Case details

Status: Open
Company: JBL
Filed: 22 Mar 2024
Rating: 1/5
Desired resolution: i want the item to be replaced or want my money to be refunded.
Problem: Fake earbuds inside genuine packaging
About: wireless earbuds

Progress

Filed
Company notified
Company replied
Resolved

22 Mar 2024 Complaint filed and published
22 Mar 2024 Message from Bizzy: we notified JBL about this complaint.

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