JackpotCity complaint: Withdrawl problem

I made a withdrawl request to jackpot city casino. M’y account bas already been verified with documents on The past. We have to Wait 24hr to have our withdrawl Bégin to process. I Wait after 24hr they told me we need documents for vérification again document That i send . The same Day they me yes we have Them they Will be vérified on 24-48hr i Wait the next Day 2 customer service agent on the live chat we have Them its all good we Will proceed to the payment.

Yesterday after 4 Day of waiting agent told me we need document again??? Nonone send me email about This or advise me if anything and why agent the Day before told me everything is ?? I send Them again and they told again 24-48hr Now its rediculus its made 5 Day That the request was done That they have m’y document and they still answer me not approved yet should be done shortly answer from the live chat no one answer me email ant what is happening. M’y worst experience with a casino ever