JackpotCity complaint: Still no withdrawal

I am a elderly man in his 70s I am in bed 90% of the time due to my declining health and often like to have a tinkle on the slots JackpotCity does not mind taking my money but I have been waiting since the 1st week of March for $13000 I won on the slots my daughter has written out a statement to send to as many media outlets who will listen because she thinks they have taken advantage of the fact I am disabled and because of my age we have spoken to the live chat every single day with the same excuse and the stress of it all is taking a toll on me physically emotionally and mentally but it’s time we take a stand are any of you willing to make a statement to whom ever my daughter speaks to? I think it would help alot if we could let our voices be heard. Because they should not be allowed to continue to do this to anyone. She has given them a day or so before she sends her complaint and statement through to the media if you want to be heard reach out.