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JackpotCity complaint: Refuse to pay you free games owed to me at $10 a spin

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Filed 13 Nov 2023 by Jason

I want free games on the game on Jackpot city then the game froze and it remain frozen for months. I wasn’t able to access that game I kept trying to and it kept kicking me out and I had to pick another game when I informed them they could see that I was owed free games on their computer, but at this time I had a different laptop and my old one was stolen And I was told that I could only access my free games on the device that I was using. Why isn’t it attached to my account? I should be able to access it from any device so if I lose my device I lose my balance is that what you’re saying Well this never got resolved they pretty much told me to beat it. I haven’t use the site since because I feel like I was ripped off those free games equal out to be anywhere from $500-$1000 winning at $10 a spin.

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