JackpotCity complaint: Nothing but issues

I requested a withdrawal in January of 2022. After a bit of a run around with verifying myself I was finally verified and e-transfered my $1150.00 in February of 2022 (1.5 weeks later) I withdraw $1300.00 and now have to verify I’m the owner of the email associated with the etransfer. I’ve sent a screen shot of the etransfer ation and they got it and won’t accept it because it’s a screen shot. So they ask for my bank statements which I have sent via the same email as the screen shot 17 times and apparently they haven’t received them. But I have been told multiple different things. So who knows. I was told yesterday I was verified and my withdrawal was processing and then 24 hours later I’m told my documents I sent weren’t accepted. They have no contact number so you have to rely on the chat but I swear those people aren’t even people but computer robots! DO NOT USE JACKPOTCITY