JackpotCity complaint: My account was locked for no reason and they are making excuses to pay the money I won
Filed 23 Jun 2023 by Jaimee-lee
I won 200 dollars on jackpot city and put it to be withdrawn last Wednesday on Thursday I was told they couldn’t deposit the money into the card that was fine to use to deposit money into there casino. I then was told on my second time of customer service live chat that it would be processed on Monday. Still nothing I then went back onto live chat to ask when I would be expecting my money I was confronted with a rude customer service representative who questioned me as to why I needed my money and then locked my account after telling her what I needed for which was food as I hadn’t been paid yet. She then proceeded to tell me I would receive the money today. I can’t access my account to see whether the money has been paid to me. This is scamming and to take peoples money is really wrong I want something done about it
Report
Discussion
0 comments
No comments yet. Been through something similar with JackpotCity? Start the discussion above.
More JackpotCity complaints
View all 276I’ve spent 50 dollars and haven’t received the credit
I spent 50 dollars on jackpotcity and haven’t received the credit for it
Support help team, deposits, account
Have been trying to make contact with support team cannot seem to get asistance with deposit made which is not…
Glitches
I’m a loyal customer and enjoy most of the site but I’m seriously sick and tired of them stealing from…