Most Common Island Hospital Complaints and Tips

While Island Hospital aims to provide quality healthcare, complaint data from our community has flagged several recurring issues that affect some of the patient experiences. Common complaints include problems with the Pharmacy, such as long wait times and medication errors, a lack of space for staff to have lunch on Sundays, which impacts their comfort and productivity, and dissatisfaction with the professionalism and competency of certain doctors.

To avoid these issues, we strongly advise patients to double-check their medication orders and schedules, communicate their needs and concerns clearly to medical staff, and provide detailed feedback about their experiences to hospital administration. Document any instances of poor service and seek a second opinion if you feel your healthcare needs are not being adequately met.

How and why file a complaint about Island Hospital?

Do you have a dispute or had a bad customer experience with Island Hospital? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to Island Hospital.

Island Hospital Customer Sentiment: Neutral

Our sentiment meter has detected that Island Hospital complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Island Hospital, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on February 3, 2026

Island Hospital complaints chart

We have received 0 complaints about Island Hospital over the last 12 months. The graph below shows a monthly breakdown.

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Media uploaded by our community

Island Hospital complaint: Pharmacy
Island Hospital complaint: Worse doctor I have ever seen

Island Hospital complaint statistics

Curious about Island Hospital's track record in addressing complaints within the Healthcare category? Dive into the all-time complaints data right here!

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Open Complaints
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Complaints resolved
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/10 3 ratings

How to contact the customer service of Island Hospital?

Below, you will find the contact information for the complaint department of Island Hospital. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+60-4-238-3388
Contact form:

You can contact the customer service of Island Hospital by calling +60-4-238-3388. If you want to reach out to Island Hospital through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Bad reviews about Island Hospital: (3)

Helpful experiences shared by verified Island Hospital customers. Search, discuss and connect with other people in our community.

Pharmacy

Complaint from Pharmacy on 27 February 2023 about Island Hospital.

I’m a patient of Haniffah n met him on 210223. He proscribed Riviotril or alternative Xanax. I was given 2 weeks of Xanax as Riviotril was out of stock that day. I went to IH’s pharmacy today in hope that... Read more

Comments: 0
Rating:

No space to have lunch on Sunday

Complaint from bengacc@yahoo.com on 28 August 2022 about Island Hospital.

Already ask from nurse where could l have the place for lunch since the canteen was closed on Sunday and the answer is no place sorry .We just ask for some space to seat from our delivery food since waiting... Read more

Comments: 0
Rating:

Worse doctor I have ever seen

Complaint from Wong on 19 April 2022 about Island Hospital.

My daughter vomiting and tummy paint in march 2021.i take her look to the goverment hospital at bukit Mertajam. They take a x-ray at the tummy and blood test.say it ok.second time I bring her to private hospital(Island hospital)to see... Read more

Comments: 0
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