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Instagram complaint: Boosted Post Suppression – Did not approve my ad even though I complied with terms

Open 176 views Social Media

Filed 26 Mar 2023 by Aram

I have a business account on Instagram to promote my home listings (I am a real estate agent). I pay Instagram to boost the post to other users outside of my followers. Recently, I initiated an ad campaign, submitted it and it was denied by Instagram.

I immediately went to the ad and realized that I forgot to check the box that says the post is related to housing. Once I selected that option, then it said I had to change my target audience. I am very limited as it all ready, to setting demographics that I want to target as well as geographic areas. It is not only more limited when I select housing, but the audience is dictated. At that point you are forced to use the demographics that Instagram allows which is men and women 18-65 within a 15 mile radius. I am wasting money for impressions on such a broad audience instead of more efficiently targeting a specific audience. I feel this restriction could also violate the 1st amendment as well. That is one of two problems that I have with Instagram.

The URGENT MATTER that I need resolved asap is the PUBLISHING OF THE CORRECTED BOOSTED AD. Even though I do not agree with the governing and restrictive actions of Instagram, I did revise the ad to be an ad about housing and I selected and agreed to the mandated audience that Instagram forced me to use. Then I followed instructions and hit “request review” and nothing happens and it still says “not approved”. It does not say pending or approved, it says “not approved”.

This is a time sensitive post, so every hour that goes by that the post is not boosted, compounds the damages it is doing towards my ad campaign.

I need my post reviewed and approved immediately.

I have also “shaken” my iphone on the post and reported it to Instagram as a problem and explained on the complaint and nothing has happened.

I can not delete the post and repost as it all ready has traction and engagement from my followers.

I also can not delete the ad campaign and start another, that is not an option on Instagram.

Then long term I would like Instagram reviewed to see if they are overstepping their boundaries and violating the 1st amendment with their restrictions.

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