Bad service
Complaint from Stvnsmth6@yahoo.co.uk on 07 January 2022 about iD Mobile.
I stil haven’t received my SIM card after two weeks of waiting so l am going to cancel my order Read more
iD Mobile Complaints Service & Advice
Most Common iD Mobile Complaints and Tips
While iD Mobile provides a range of phone and data services to its customers, complaint data from our community has flagged several recurring issues with their service and policies. Common complaints include poor customer service, difficulties at the end of contracts, unauthorized payments, issues with setting bill caps, and problems registering for services.
To avoid these issues, we recommend that customers carefully review their contracts and monitor their accounts for any unauthorized transactions. If you encounter any problems, contact customer service immediately, document all interactions, and keep records of your communications. Additionally, double-check registration details to ensure all information is correctly submitted.
How and why file a complaint about iD Mobile?
Do you have a dispute or had a bad customer experience with iD Mobile? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to iD Mobile.
iD Mobile Customer Sentiment: Neutral
Our sentiment meter has detected that iD Mobile complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with iD Mobile, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 4, 2026
iD Mobile complaints chart
We have received 0 complaints about iD Mobile over the last 12 months. The graph below shows a monthly breakdown.
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iD Mobile complaint statistics
Curious about iD Mobile's track record in addressing complaints within the Telecom category? Dive into the all-time complaints data right here!
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Total complaints
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Open Complaints
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Complaints pending
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Complaints resolved
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5 ratings
Bad reviews about iD Mobile: (5)
Helpful experiences shared by verified iD Mobile customers. Search, discuss and connect with other people in our community.
end of contract
Complaint from mervyn on 29 September 2020 about iD Mobile.
sent a letter to you end of may to end my contract with you as I have had this phone for over two years and only used it Once or twice as you can see by my phone bills I... Read more
Unauthorised payments
Complaint from Tomasharry09 on 28 January 2020 about iD Mobile.
This company have taken extra money out of my account for a service I do not use. This sim is used with three in a WiFi box only not a mobile phone. This has happened to me before with this company 2... Read more
I recently upgraded from a sim only to contract I signed the contract in east Kilbride carphone warehouse store an ask the girl to put a £15 cap on my phone I then proceeded to get txts from yourselves saying... Read more
Wont allow me to submit my registering with id
Complaint from Ethelmojo on 15 January 2019 about iD Mobile.
Iv been id customer for over a year iv got id app.but it wont let me submit my registration Read more
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