HP Instant Ink complaint: STILL WAITING FOR INK REPLACEMENT

While working in Canada, in order to obtain a replacement ink cartridge, I had to cancel my USA account and open one in Canada. Initially in the US, an agent worked with me but the line disconnected about 20 minutes into the call. Unbeknownst to me, the cancellation was not at the final stage, however, my printer stopped working because it did not show a connected HP account. I contacted Canada HP and it took several agents and several days to finally establish an account. in the process of trying to get the printer to recognize the server, the female agent had me check the cartridges and they were years expired!!. This lady did seem knowledgeable and was the agent that finally resolved my printer connection problem. She had to transfer me because she was technical support and could not actually order a cartridge for me. This final agent, kept assuring me saying don’t worry, your ink is ordered. But the entire issue was caused by a bad HP ink cartridge that was a known issue and yet the agent said it would take 7-10 business days to delivery and there was no expedite process.
I am still waiting for an ink cartridge. I do not understand how Amazon can get a package to my door in less than a day, but HP’s turn around time is 10-working days. HP is offering a service that disables a printer for lack of their branded product and yet do not offer expedited shipping. So here I sit with a dysfunctional printer because HP in the US can not work directly with HP in Canada to service a customer. And as huge of a business as HP is, their delivery system is no better than snail mail of a decade ago. So right now I am completely dissatisfied.
So my original contact with HP Canada was 07-28-31, it is now 08-23-2021 and I am online trying to find a phone for HP Instant ink. Fortunately I found a from my previous case 1-888-447-0148. This time the agent told me the previous agent never placed an order for my ink and then went on to blame Canada post. So now I’m told that they CAN expedite so it will be 5-7 business days. Worse servicedelivery ever.