HP Instant Ink complaint: Ink Instank
Filed 5 Apr 2023 by GLORIA
I have an HP Officejet Printer 4650 it will only take cartridges 63 not 6365 combo this is what HP been sending me for the past two months, never had a problem till now been enrolled in their program for the past 5 years with no issues till February of 2023.
I have talk to Tech Supervisors with no results but a run around and not being truthful they know they are the wrong size tell me they fit I have tired it several times in the past 2 months with not results. The cartridges are too big HP tells me to push it in so the well can break which it would be my fault and I would have to buy a new printer this is their main gold. I have about 20 shipments of the 6365 not just 63XL that the size my printer takes and is require to work in my printer.
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