HP Instant Ink complaint: HP consistently fails to deliver on time making HP printers useless sitting useless for 2-3 weeks every month

HP consistently fails to deliver on time and consistently needs to waste an average of 1-1.5 hour of time whenever you need Ink because there is no direct way to send a message asking for Ink so you try out options and try your luck to see if you can get connected to an agent but that is not guaranteed so you might need to call customer service. The subscribers have no option to have Ink ready when they need to print more than few pages because they are on mercy of HP for sending Ink and the printer has to be out of Ink for atleast 2 weeks in a month of they need more Ink.

Even after HP agent says that they will send a shipment, it takes around 3 weeks and thry send only 1 set of cartidges at a time so if you have a higher plan, you need to contacxt them again and abviously Ink will come next month and there is no way to print all the pages of subscription.

AS a result, customers are unable to use their printers for extended periods leaving them no other option than getting print from outside. It basically fails the purpose of buying a printer to have option to print at home. If we still need to print outside, why to waste so much money and energy with HP?

if HP cannot efficiently deal with subscription of large number of pages, better they provide subscription for less than 100 pages a month so that customers who need to print more buy from outside rather than wasting hours of their time every month asking for Ink but still not getting it.

After trying so hard with HP, I cancelled Ink subscription today after waiting for 3 weeks but getting no Ink till today but I see message You are charged one final time in the amount of $63.79 plus tax. If you print over your plan before then, you will incur additional fees.

This is ridiculous that I don’t have Ink from last 3 weeks and I have 4500 rollover pages and 15pp pages for thismonth. I have never been able to print all 15pp pages of my subscription plan in last 6 months but still HP is going to charge me for 1 more month for not being able to use the printer.