HomeTowne Studios complaint: No hot water credit for 2 days n no change of linen or blankets
Filed 16 Sep 2019 by DR
I have yet to receive my credit for 2 days off hot water aling with other ling long term guests, i emailed corporate, they forwarded the email to manager she told me she would look into it, this was over 3 weeks ago, at the same time she told my neighbor that no credit will be issued, corporate has yet to get back to us, now for retaliation for the email, she now says that long term guests do not get clean linen or room service or blankets, we pay for full service advertised on thier web site both weekly and monthly basis due to housing issues or work related, the manager is rude and changes the rules and policy at her will to anyone who complains to corporate but corporate has yet to address any issues that arise her.
Report
Discussion
0 comments
No comments yet. Been through something similar with HomeTowne Studios? Start the discussion above.
More HomeTowne Studios complaints
View all 59ROACHES INSECTS BUGS
My room had over 30 insects crawling around in it. Lots of alive and dead bugs EVERYWHERE. My shower and…
Room appearance and service
I entered my room it smelled like smoke cat pee and its floor was dirty microwave broke oven didn’t work…
Unsanitary
The room was filthy I asked to changed my room the whole week I was there in the told me…