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Hollywoodbets complaint: Screen froze during freezing and did not activate again.

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Filed 13 Jul 2024 by Lee

I was on freezing and the screen froze hence the spins did not continue and my winnings which were a huge amount was not credited to me.
Lee Anne Gabin
My account number for Hollywood Bets: 9715472
Cell: 0824664435

Hollywoodbets complaint: Screen froze during freezing and did not activate again.
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1 comment

  1. 0824664435

    After 3 months of calling for a resolution I was told that my bet had been cancelled and that the amount that I had bet was to be credited to me. I had asked for written proof of my query. None was given. I was also accused of providing a fake screenshot. I strongly deny this. They claimed that my account number should have reflected on the top of the game. I then went back to a live game to see if my account number appeared there. There was no account no there. I even mentioned this to a manager. I am very aggrieved to be seen as a scam artist. In addition the whole resolution process was very costly as I had to call in and had to wait at half an hour for the consultants to get back to me. I am very dussapointed in the way my matter was seen to.

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