Hollywoodbets complaint: Poor/slow service and quality of food

Very disappointing quality of food and service. My wife and I ordered takeaway bunnies @ Springfield Hollywoodbets yesterday evening. The service is extremely slow, that includes the WhatsApp line so don’t think you can order an hour in advance and they will be ready when you get there. With only one person working as a cashier, server, cook.. Whom is very unfriendly and rude. This is not the first time we had to deal with the poor/slow service and attitudes from staff. I literally ordered my food and it took almost an hour, just for two bunnies?? I sat there and watched other people complaining about the same issues. As I mentioned before we have been through this before, but this time I am reporting this and I hope drastic changes will be made to improve the brand and to keep it’s longstanding customers. Hollywoods foods have always had a great name, product and service behind them. Why are we dropping the ball now??