Hollywoodbets complaint: Mr Maredi Levy Mvundlela

I Withrow amount of 200. From my hollywood account to my Nedbank account on the 19th November 2023 at about 15.30. I never received notification from my Nedbank account.

I withdraw another 150, 100, 200 again which I received notification from the bank. I contacted Hollywood and they said I must wait for 48 hours and the money will be available in my account. After 48 hours lapsed there was no money in my account.

I contacted hollywoodbets I told to email my bank statement and also my ID, Hollywood account, Date of transaction. And I was told the money will be available soon. I contacted hollywoodbets several times without any help and now I already spent more money for calling hollywoodbets. Now is like they’re playing games with me and I decided to escalate the matter to Gambling board and lodge formal complain against Hollywood.