Hollywoodbets complaint: Money not refunded due to technical errors on Hollywood side
Filed 15 Jan 2024 by Konealia
I have been contacting you regarding a technical issue that happened on the 22nd of December.
I bought twice R100 free spins on Sugar Rush but due to your technical error it was not given to me but my money was taken from my account.
I went onto the chat with Pinky Radebe who assured me that there was an issue and I will be reimbursed. To date I have not gotten any feedback from you guys. On the same day I also called in to . Please check the records, as I have also called again on the 30th December and spoke to Nonhle who also advised that it would take 24 to 48 hours to resolve but still nothing has been done
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