Hollywoodbets complaint: Hollywoodbets scamming people and useless call center agents
Filed 6 Feb 2025 by Amukelani
I won money Saturday 1 Feb at hollywoodbets tried to withdraw, then later my account was locked called in I was told account was under audit. I was requested to send proof of purchase of which I sent a bank statement, id copy. I have sent this more than ten times because each and every agent comes with different information. Just now I spoke to a lady by the name of zamakuhle of which was rude and arrogant claiming that she can’t open the documents. But I spoke to Nonhlanhla on Tuesday of which she was asking about transactions on the statement had hope that we moving or going somewhere she requested for more documents of which I sent still no feedback from hollywoodbets.
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Amuke
2 months now still hollywoodbets hasn't paid either opened my account. I have been to the branch, called the useless call Centre, tried them on all networks. Still no communication on why the account is still closed or why can't they pay my money. Bank statement is there with proof of purchase of the voucher what more are they looking for. I want my money hollywoodbets must just unlock my account and payout. They just want us spending when it's time for payout they come with stories. The call center agents are just rude and useless keep asking for same things. Audit team worse because they not doing anything. They can't audit for 2 months
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