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Hollywoodbets complaint: Hollywoodbets robbing me off my money and not wanting to resolve my tickets

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Filed 8 Aug 2024 by Simon

I placed betgames bets on Hollywoodbets on Monday 5th August 2024, their system kept rejecting the tickets until over R500 of my money was gone. I have raised this up with them as those tickets remain unresolved and I’m being told that it’s a third party and I should wait for it be resolved. The team is so incompetent to say the least.

Hollywoodbets complaint: Hollywoodbets robbing me off my money and not wanting to resolve my tickets
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1 comment

  1. Draj

    The same thing happened to me on the 1st September.won R560 on a habenero game, but the winnings never reflected towards my balance. Lodged a query with them, provided the evidence on the game transaction history. Two weeks ago I was informed that they acknowledge that the winnings is due to me and that the investigation is in its final stages with the auditors and it my account should be credited in 2 to 3 business days. Fast forward to today, two weeks later and I've been told the exact same thing and the matter should be resolved by end of the week. The disappointing thing is the lack of care and etiquette shown in not wanting to resolve the issue and the nonchalant demeanor by which the agents engage on the issue. Completely unprofessional

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