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Hey Dude Shoes complaint: Hey dude refuses to refund right after making purchase

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Filed 17 Dec 2023 by Nicole

I ordered two pairs of shoes on hey dudes website. I realized it came out of the wrong account and immediately submitted a form online asking to cancel as the customer support did not open for another 30min. When it opened I called and requested the order be cancelled and they told me no! I asked for a supervisor and was hung up on.

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