Headspace complaint?

Do you have a dispute or a bad customer experience with Headspace? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Headspace customer service in North America is on (855) 432-3822, a member support line where you leave a message and a team member follows up, and by email at help@headspace.com. The Headspace help center, linked in the contact details above, also has a support bot and a request page. Give the email address on your Headspace account, where you subscribed, and the date and amount of any charge in question. Coaching, therapy and psychiatry through Headspace Care have their own support team, which the help center also lists.

Charge or plan problem to put in writing? Start your complaint here as well, and we push it out to Headspace by email, social media and printed letters.

To cancel Headspace, turn off the renewal where you subscribed: in your account on the Headspace website for a purchase made there, or in the subscription settings of the App Store or Google Play for a purchase made in the app. Deleting the app does not cancel the subscription. Keep the cancellation confirmation and note the date the plan ends.

For money back on a renewal, ask Headspace on (855) 432-3822 or at help@headspace.com, quoting the date and amount and why a refund is due; App Store and Google Play purchases are refunded by Apple or Google under their own policies.

Renewal charged for a year you did not plan to keep? Bring it through our complaint process: our trained AI opens a case for you and keeps coaching you on what to send Headspace or the store next.

To escalate a complaint with Headspace, put it in writing to help@headspace.com or through the request page in the help center, ask for it to be passed to a supervisor, and set out in one message what happened, the dates and amounts, earlier reference numbers and the outcome you want. Headspace, Inc. is based in San Francisco, and its head office address is in the contact details above for a letter that repeats the same points. Headspace says it is now part of Sword, but the app and its subscriptions are still run under the Headspace name.

Refund refused for a renewal you did not use? We help you write the complaint in minutes, with every charge, date and reference set out in order.

Nothing has been reported about Headspace here yet. Our research shows what typically goes wrong at meditation and mental health apps sold by subscription: renewals charged after people meant to cancel, refunds passed between the app and Apple or Google, employer or family plans that do not unlock, billing for coaching, therapy or psychiatry sessions, and accounts people are locked out of.

Family plan charged but not working for everyone on it? Be the first to report it, and the next Headspace subscriber with the same plan problem has a case to point to.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Headspace through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Headspace can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.