Harvey Norman complaint: Harvey Norman refuses free delivery of replacement faulty mattress
Filed 13 Oct 2026 by Carmen Crealy
Harvey Norman refuse to deliver a replacement faulty mattress. They told me to pay for the delivery.
The fault is the insides material came through to the outside surface and caused pilling and discomfort.
I bought the mattress on 3rd june 2026.
What I want from them is Either refund or free delivery of the mattress
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