My complaint:
We enter the store at eight minutes till five. I thought they close close at six not five but as we entered the door, we had four employees tell us we close in six minutes and then they continue to follow people around and say we close in four minutes. We close in three minutes. We weren’t shocked because the same exact thing happened to us in the store restore in Toledo Ohio I mean I was always taught that if you got a customer, it doesn’t matter if it takes him an hour to you finish waiting on them and let him shop around and get what they want but apparently that’s not true with Habitat for Humanity.
Suggested solution:
I think the best way to resolve it is to let the people know that the customer is the one that makes your business thrive so whether they come in a minute before closing or right at closing, they need to let them look lock the store up and lock it and let the people leave when they’re done shopping but to rudely announce it and then have one person sitting at the register eating a sandwich if customers want runs your business, you’re not gonna have any
