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Habitat for Humanity complaint: Donation Pick Up Fail – Rude Employees

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Filed 8 Feb 2022 by Kayla

I called Habitat For Humanity to schedule a donation pick up. We rehab houses and at this particular house had appliances and a few pieces of furniture we wanted to donate since they were in good condition. When the guys arrive they already seemed like doing their job was an inconvenience to them. I showed them around back where we had some of the appliances and they complained the entire time. They complained about the walk to the backyard acting like it was a mile long (which was not far, as this is a small house), they complained that they had to move the appliances to the truck (isn’t that the point of a donation pick up?). They didn’t feel like moving the washerdryer so said that they weren’t going to take it because their boss probably wouldn’t want it anyways. I showed them the fridge and oven which are in great condition and because they had made it clear they just didn’t want to do their job they said they didn’t want to take any of it. I was astonished at how unprofessional they were. I am in disbelief that Habitat has lazy and rude employees working for them, especially when everything we had to donate was in condition to be donated. This complaint is posted on Complain.biz and in the future I will find another donation service who respects my time and is grateful for the quality of donations they will be receiving.

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