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Haagen-Dazs complaint: Treated rude

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Filed 31 Aug 2023 by Alexia

I spent over 40$ for ice cream for my granddaughters and my son and myself! I have been coming to this Haagen dazs since it opened had the same coffee shake never changed! Well today I went to buy my shake and I didn’t want anything but my large thick coffee shake well she decided to make a chocolate chip coffee shake tht wasn’t even good! So I brought it back and ask her to make a new on with out the chocolate and the chocolate syrup! She got upset so I said if your going to have an attitude then just refund me my shake she rolled her eyes! So I ask her name she said kyle and I said you don’t have to be rude because I paid for what I wanted and she was arguing with me saying tht I order a chocolate chip coffee shake I said no I have never changed my order

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