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Grubhub complaint: Wrong Order

Open 3,694 views Fast Food / Delivery
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Filed 2 Apr 2021 by Corrine

I ordered through the Grub Hub app for McDonalds and paid $62 for the order, the order was delivered quickly, but it was not my order. The order I received was for a chicken sandwich and a cheeseburger. I was able to contact the driver who said it was not his fault and to keep the wrong order. I would have never paid $62 for a cheeseburger and chicken sandwich. I contacted Grub Hub through chat and after 2 hours was told I would get a refund of $40. I would not be refunded the drivers tip or the service fee for using Grub Hub. I will not be using Grub Hub ever again! I will contact my bank and charge back my credit card the full amount.

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