Complaint: Driver, and bathrooms

on 10 September 2019 about Greyhound Bus in category Public Services

New complaint
Complaint is being processed
Complaint resolved
Complaint closed

My complaint:

Driver needs a refresher course in her communication with riders. The driver name tag says ****. She took over in Oklahoma City OK. Has been rude the whole trip. I fell asleep on bus when we arrived in Ok when i woke up i found myself locked in the bus, after some time had passed **** appeared i knocked on the window and got her attention and when i informed her that i was asleep and had gotten locked in she rudly said ma’am you have to get off thw bus i informed her that’s what I’m trying to do. Then in Tulsa she was even ruder, in talking to us as customers. I payed to ride not to be talked to in the manner she did. Plus every Greyhound bus station your bathrooms were filthy looks liked they haven’t been cleaned in days

Desired solution:

A refund of some of my money.

All complaints of Melba