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Green Dot Bank complaint: Unacceptable customer service

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Filed 21 Jun 2020 by Quiana23

I have been waiting for my green dot card to come via mail since February 2020.it is now June 21st 2020 and I have still not received my card. I’ve called at least 15 times to have a new card re issued after not receiving the card by the date I should have. I get the run around, put on hold and hung up on. I get blindly transferred. I’m extremely tired of giving out my personal information (ss dob adress) to not get any results or answers. I have 3 kids to feed and im out of work due to covid. I’m not understanding why it’s so hard to get MY money. I will NEVER use this service again.

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