Green Dot Bank complaint: Unable to get assistance
Filed 13 Aug 2020 by dollars
I purchased a prepaid moneypak for the very first time for $200. I didn’t realize that the numbers could be scratched off so easily. As a result I was unable to use the card. I no longer have the receipt, but was able to provide most of the information needed. I keep being asked for the receipt and then My refundreplacement request is being closed out. I even spoke with a representative and advised her I no longer have a copy of the receipt or can’t obtain a copy.
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