Green Dot Bank complaint: They will not release my funds or send me a new card.
Filed 14 Feb 2023 by Dennis
They were supposed to send me a replacement card. Green Dot took $5 for that.
The card never showed up, they supposedly cancelled that card and was supposed to send me a new one.
Its been 3 weeks now. They demanded to see my ID and proof of residence. I sent them several pictures, after they complained they were not clear enough. ID Pictures other agencies accepted. But they kept complaining.
After talking to 3-5 different people, with language difficulties, still no card or no ation that they received my ID.
As a Senior and a Vet, I have limited income each month. This company just made a tough life even tougher. Im paying late fees on everything, because of their inability to follow up on claims.
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