Skip to content
File a complaint

Green Dot Bank complaints

Green Dot Bank complaint: Tax refund stolen

Open 426 views Banks

Filed 12 Apr 2021 by Robin

My tax refund was held up because it was double checked because of a name error if one of my dependents. But the IRS saw it was just a mistake and forwarded the money to the prepaid card I had exiled direct deposit to thru turbotax which is a greendot bank card. They said I needed to verify my identity before they could release the funds so I uploaded my pa state drivers licence. They said this was no good and closed the account. After many tries of customer service reps hanging up on me putting me on hold and dropping my calls I don’t know what to do.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Green Dot Bank? Start the discussion above.

Wronged by Green Dot Bank too?
Make it sting!