Green Dot Bank complaint: Tax refund in an account they have locked
Filed 10 Feb 2023 by Barbara
A tax refund from 2021 for $1,400 was deposited into a Green Dot account using my social security number but used my name. I never received the check or card I found out about 2months ago it’s been up there for two years they got it locked they won’t give me my money and they saying I feel the security questions but IRS sent me paperwork saying that 1400 was put on the card also a 600 check I never knew of or received round march to may 2021was sent as well I’m not sure if same way through green dot but they refuse to answer my question or talk to me I get hung up on. I want to close the account and get my money sent in a check and be done.
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