Green Dot Bank complaint: Supposed to be only a gift card,not an account.
Filed 28 Dec 2020 by Edward
recieved gift card from my brother as a Christmas gift. Amount $50.00. I spent $10.00 and should have a $40.00 balance. I checked and $7.95 was taken as a monthly fee. After trying a total of 5 different times to talk to a rep, each time waiting between 45 minutes and now over 2 hours. I did get through and the rep hung up on me. This last time I did speak wiith a rep and was promised that my $7.95 would be put back on my card.within an hour. I waited 2 hours and checked again but it was not returned. I called back and was on hold for 2 hrs and 16 minutes waitng to find out why but was hung up on on your end.I filed this complaint with Complain Biz. my brother said that he gave several of these cards GIFT CARDS to other people too. So I can bet that they are going to ripped off too.
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