Complaint: Stolen used card

on 12 September 2020 about Green Dot Bank in category Banks

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My complaint:

I was in a serious car accident August 24th 2020 it was in the hospital from August 24th until September 10th 2020. Somebody stole my purse and thinking out of the car when the accident happened in my day planner my card was used in my account drained while I was in the hospital. My PIN number unfortunately within my day planner. Which was also stolen. Police report was filed and I’ve also let gobank through green. Know about this

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Justified complaint?

Suggested solution:

They should refund me my money that was stolen

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